Shipping

Auckland: Standard Local
Cost: $6.50

This is for all normal small items. All orders will be shipped on our standard courier and will take 1-3 days*. No orders are shipped on Weekends and public holidays as courier companies do not operate.

*For stock items that are in stock at Lone Kauri. Excludes items direct from distributors. Please allow an extra 3-5 days for products sent directly from a distributor.
**Please note we do not ship to Great Barrier Island.

New Zealand: Standard Nationwide (excluding Auckland)
Cost: $9.50 NZD

This is for all normal small items. All orders will be shipped on our standard courier and will take 3-5 days*. Please add an extra 1-3 days for Rural Delivery**. No orders are shipped on Weekends and public holidays as courier companies do not operate.

*For stock items that are in stock at Lone Kauri. Excludes items direct from distributors. Please allow an extra 3-5 days for products sent directly from a distributor.
**Please note we do not ship to Great Barrier Island and the Chatham Islands.

Australia: Standard Nationwide
Cost: $19.99 NZD

This is for all normal small items. All orders will be shipped on our standard courier and will take 8-10 days*. Please add an extra 2 days for Rural Delivery**. No orders are shipped on Weekends, and public holidays as courier companies do not operate.

*For stock items that are in stock at Lone Kauri. Excludes items direct from a distributor. Please allow an extra 3-5 days for products sent direct from distributor.

Large Items
Shipping costs for larger items will be quoted individually depending on size and location.

Courier Companies
We use NZ Couriers for the majority of our shipping. You can track your order at the following sites.

NZ Couriers
http://www.nzcouriers.co.nz/track_and_trace.html

Customs and Duty Charges
Any international orders may be subject to local charges. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. LoneKauri.com has no control over these charges and we cannot predict what they may be. Lone Kauri cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice.